Privacy Policy

1. Who We Are

COSMIKAROHA LLC (“we,” “us,” or “our”) is a marketing consultancy located at 1209 Mountain Road Pl NE, Suite R, Albuquerque, NM 87110. We provide social media marketing consulting and strategy services to service-based businesses.

For privacy-related questions, contact us at: info@cosmikaroha.com

2. Information We Collect

We collect information you voluntarily provide when you:

• Submit a contact or consultation request form (name, email address, business information)
• Send us an email directly
• Engage with our services as a client

We also automatically collect limited technical data when you visit our website, including IP address, browser type, pages visited, and time spent — through standard server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and inquiries
• Provide and manage our marketing consulting services
• Send you relevant information about our services (only with your consent)
• Improve our website and service offerings
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Cookies

Our website uses cookies — small text files stored on your device — to improve functionality and analyze traffic. You can control cookie preferences through the banner shown on your first visit, or by adjusting your browser settings.

We use the following types of cookies:

• Strictly necessary cookies: required for the site to function correctly.
• Analytics cookies: help us understand how visitors interact with our site (e.g., page views, session duration).
• Preference cookies: remember your choices such as cookie consent.

5. Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy, or as required by law. Contact form submissions are retained for up to 24 months. Client engagement data is retained for the duration of the business relationship plus 7 years for legal compliance.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access the personal data we hold about you
• Right to correct inaccurate or incomplete data
• Right to request deletion of your data
• Right to object to or restrict our processing of your data
• Right to data portability
• Right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at info@cosmikaroha.com. We will respond within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission.

8. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised policy on this page with an updated effective date. We encourage you to review this page from time to time.

10. Contact

For any privacy-related questions or requests: